South Island deliveries currently have 5 day delays due to weather and COVID.

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All our MAILERS, SATCHELS & ENVELOPES ARE NOW CARBON NEUTRAL!

Shipping and Info

SHIPPING INFORMATION FOR OUR CUSTOMERS

Shipping & Returns Info

When you order from us for delivery within New Zealand or the Pacific, your order will ship from our distribution centre in Auckland.

Our Shipping Costs & Estimated Delivery times are;

  • $7 flat rate shipping ie. buy as much as you want and it won't cost any more than $7 in postage to send to you
    • North Island / 2-3 working days
    • South Island / 3-4 working days
  • For Pacific Islands shipping will be calculated at NZ$50 + $3.40/kg
    • 7-14 days plus customs clearance

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;
Returns – The Better Packaging Co
501, 35 High Street
Auckland CBD 1010
New Zealand

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If purchasing, this should be the region you would ship your purchases to

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